Business Complaint Letter

By | June 22, 2013

In many cases companies are not satisfied with the products or services of others and in this case they can send a business complaint letter in which they can express their dissatisfaction in a professional manner. It is important to offer a clear picture regarding the problem. When writing a letter of this kind it is important to include all the details of the matter. Describe the problem you have in details, containing:

Sample Business Complaint Letter:

Name of sender

Position of sender

Company name

Address

Name of receiver

Position of receiver

Company name

Address

Date

Dear Sir/Madam

I am writing this letter to issue a complaint regarding a product that was recently purchased. On (date) our company purchased a (product name) with the serial number (serial number) of the model (model number) for the price of (price).

As it turned out, the product doesn’t work as it should. The blades aren’t sharp enough to cut through the material and when in use the equipment heats up very fast. Besides this, one of the parts was broken upon shipping. Our company made complaints to the customer service of your company, but until this point no action was taken. We have been a customer of your company for a long time now, but we never encountered problems of this kind before.

I ask you to kindly look into the matter and resolve the problem in a timely manner. Enclosed you will find a copy of the bill.

Tank you in advance.

Sincerely,

Name of sender

Position of sender

Company name